Customer Service

Gearbox service deal is agreed

Gearbox service deal is agreed

By Rick Pendrous

Baker Perkins has appointed Dana’s Service and Assembly Centres – representing the Brevini and PIV brands in the UK – as its approved, authorised gearbox service partner across all the company’s food applications.

Fire fighters tackle a blaze at Bakkavor, while Gordon Rhodes & Son bounce back after a fire destroyed its site in Bradford

Fire crews battle Bakkavor factory blaze

By Gwen Ridler

Fire crews battled a blaze at Bakkavor Desserts in Nottinghamshire in the early hours of this morning (August 23), while sausage mix manufacturer Gordon Rhodes & Son has restarted production this week – less than nine days after a fire destroyed its...

Tulip reported a £21.8M loss for the year to September 2016

Meat processor Tulip reports £21.8M loss

By Matt Atherton

Meat processor Tulip has reported a £21.8M loss for the full-year to September 30 2016, after losing key contracts, a fall in operating efficiency and the results of inflation.

Tesco is 'reviewing' its trial of automated delivery

Robot delivery service being ‘evaluated’ by Tesco

By Matt Atherton

Automated delivery of groceries took a step forward last month, after Tesco revealed it had trialled a robot delivery service, while Amazon devoted an entire site to developing drone technology.

Tetra Pak launches cloud-based monitoring of kit

Packaging product file

Tetra Pak launches cloud-based monitoring of kit

By Rick Pendrous

A condition monitoring service has been launched by Tetra Pak to help food and drink manufacturers to predict machine failures before they occur. 

Greggs reported a 10% rise in profits in its full-year trading update

Greggs profits rise 10% as food-to-go sales rise

By Matt Atherton

High street baker Greggs reported a 10% rise in profits to £80.3M in its full-year financial update, driven by consumers’ growing demand for food-on-the-go, alongside plans to restructure its manufacturing operations.

Morrisons’ management, led by Dave Potts, deserves ‘considerable credit’ for reviving the manufacturer's fortunes

Morrisons’ supply chain is ‘a key strength’: analysts

By Michael Stones

Morrisons’ role as a food manufacturer – supported by its vertically integrated supply chain – is a unique sales point, which should be communicated more effectively, according to analysts, after the retailer reported its second quarter of rising sales.

The Kirkcaldy mill had helped lift margins, said Investec

Carr's Kirkcaldy mill ‘helps lift margins’

By Michael Stones

Flour supplier Carr’s Group’s Kirkcaldy mill in Scotland has helped the food, agriculture and engineering group lift margins, according to leading City analyst Investec.

Greencore is expected to announce modest growth compared with the second half of last year

Greencore faces Uniq challenges

By Dan Colombini

Greencore’s commitment to honouring loss-making contracts as part of the Uniq deal has hit the successful integration of the business, according to city analysts.

Fourayes aims to grow fruit purée profile

Fourayes aims to grow fruit purée profile

By Rod Addy

Fruit purée processor Fourayes is looking into expanding its product portfolio, leaving no stone unturned in its quest to keep on top of market trends, drive up sales and offset cash flow fears, md Phil Acock told Rod Addy.

'Royal Virility Performance': the special edition beer launched by Brewdog to coincide with the royal wedding

'Arise Sir Willy': size matters for Brewdog

By Graham Holter

Fresh from launching an aphrodisiac beer for the royal wedding laced with herbal Viagra, Scottish beer maker Brewdog has voluntarily stopped supplying some larger customers until it completes a new brewery in 2012.

Good planning meets demand

Good planning meets demand

I recently saw a very successful example of sales and operations planning (S&OP), whereby manufacturing, distribution and sales have been welded...


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