Caterers need individually wrapped free-from foods

By Rick Pendrous

- Last updated on GMT

From December 13, waiters will need to inform customers about allergens in the food
From December 13, waiters will need to inform customers about allergens in the food

Related tags Asthma Allergy

Individually wrapped portions of free-from foods will be needed in restaurants and other catering outlets to meet increasing numbers of consumers with allergies and food intolerances, a leading expert has claimed.

Michelle Berriedale-Johnson, who runs the UK’s Grocery Freefrom and Eating Out awards, said foodservice operators had to ensure consumers were provided with gluten-free and allergen-free foods, while minimising the cross-contamination risk.

From December 13, under the Food Information for Consumers Regulation, caterers will be required by law to inform customers about any of the 14 allergens on the EU’s list of those presenting the greatest risk in food.

“This is a big change for them,”​ claimed Berriedale-Johnson. “The biggest change is for the front of house stuff. The onus under the new regulation is on the front-of-house staff ​[to inform customers about allergens present in the food]. It’s extremely difficult and that is why foodservice has run scared of it.”

Many of the larger foodservice operators such as Sodexo​ have invested heavily in training their front of house staff to provide allergen information verbally. But for many smaller catering outlets, staff turnover is high and English is often not their first language, which increases the risk of errors occurring, warned Berriedale-Johnson.

Allergen cross-contamination

She added that many operators also ran the risk of other errors occurring – for example, when recipe formulations were changed and through accidental cross contamination – and these would remain. For those with serious diagnosed allergies, such as peanut allergies, this could potentially be fatal, should they suffer a major allergic reaction and go into anaphylactic shock.

“Allergens need to be treated as a food hygiene matter,”​ she claimed. However, the level of understanding in the sector was still relatively low, she added.

“Individually packed free-from products, heated and served in their packs is perfectly possible,”​ said Berriedale Johnson, but require some clever design to work for more up-market restaurants. She noted that 25% on entries in the foodservice category of this year’s FreeFrom awards, were such products.

To reduce the risk, increasing use would be made of protecting allergen free dishes against cross contamination up to the point for service at customers’ tables. Using protective, pre-packed foods that could be cooked and served in packs at the table offered one solution, she claimed.

Berriedale Johnson, who also runs the FreeFromMatters​ web site, will be chairing the FreeFrom Grocery and Foodservice Summit on September 10 and 11 in London, organised by the Food & Drink Innovation Network.

‘May contain’ labelling

Cross contamination with allergenic ingredients during manufacture is a huge concern for the food and drink industry, which often resorts to ‘may contain’ labelling to ensure due diligence against prosecution. However, most people with allergies tend to avoid foods labelled with ‘may contain’, viewing the risk of adverse consequences to be too high.

Following consumer pressure, soya processor Alpro has just reversed a decision to merge its soya and nut milk production and introduce ‘may contain’ labelling on products previously considered safe to eat by allergy sufferers.

Like many with an interest in free-from foods, Berriedale Johnson welcomed Alpro’s decision. “That has to be the way everyone goes … we are delighted.”

Related news

Show more

Related suppliers

1 comment

Contamination is a huge issue

Posted by Richard Palmer,

Thanks for covering this. Our daughter (5) was diagnosed with coeliac disease 4 years ago. (This is an autoimmune disease hich means she cannot eat wheat, barley or rye gluten). Catering and eating out is always a challenge as cross contamination is so badly understood in the sector. One thing that drives me to distraction is when her disease is dismissed as hysteria or a 'fad'. We have to clarify with waiting staff that contamination is understood and have frequently visited the kitchens before ordering to speak to the chef. It only takes one grain of flour to initiate a reaction which results in her being very ill for several days.
We tend to stick to eating in Italian restaurants especially if family owned or run. Wheat is such a large part of the Italian diet that all children are tested in Italy and the country leads the market in gluten free technology and in the understanding of cross contamination - frequently this means having a part of the kitchen that is separate from the main kitchen with separate utensils etc. Other than that we are at the mercy of the business's understanding of the condition and the challenges. A well known up market national grocery chain recently assured us that their potato chips contained no gluten, unfortunately, the oil in the fryer was contaminated and she missed a week of school. This packaging development would make a huge difference to her life and the lives of others who have to live with these diseases.

Report abuse

Follow us

Featured Jobs

View more


Food Manufacture Podcast

Listen to the Food Manufacture podcast