Highland Spring implements new maintenance system with Spidex

By Michelle Perrett

- Last updated on GMT

Spidex agrees deal with Highland Spring
Spidex agrees deal with Highland Spring
Highland Spring, the bottled spring water manufacturer, has introduced a new computerised maintenance management system (CMMS) from Spidex to improve efficiency.

Supplier Spidex revealed that its Mainsaver CMMS had been selected to support maintenance at the Highland Spring plant in Blackford, Perthshire. The software system allows for maintenance reporting, such as planning and scheduling, as well as managing materials and purchasing.

According to Spidex, the system is “more than a necessity”​.

It said: “It’s a vital business opportunity that markedly improves operations and yields substantial financial benefits.”

Investment programme

The new Highland Spring facility, part of a £50m investment programme, officially opened in July 2017 and was designed to increase the company’s production capacity by 50%.

Previously, the company recorded its plant maintenance work using a bespoke software package that had been developed in-house.

Highland Spring head of group engineering Jonathan Bell said: “It wasn’t a bad system, but it was just a record of what jobs had been carried out.

“What I actually required was accurate data on total cost of ownership for each plant asset. That means being able to assign expenditure like engineer hours, spare parts and contractor time for every maintenance job. The existing system didn’t have those facilities, so it became clear we needed to replace it.”


Following installation, set-up and user training, the first stage of the Mainsaver CMMS project was to establish the asset care and work order management regime.

“Our engineers are now able to log far more detail against each maintenance task, which is giving us valuable data to support our Reliability Centred Maintenance program. Another immediate benefit has been the availability of an end-of-shift report, which has made the handover process between shifts slicker and more effective,” ​he said.

The next phase will be to incorporate engineering stores inventory within the CMMS to provide even greater detail with which to analyse maintenance expenditure.

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