Multivac UK to open new CX and innovation centre in Manchester

Multivac UK innovation centre in Manchester
Multivac UK's new centre has been designed to cater to manufacturers based in the north of England and Scotland. (Multivac UK)

Food packaging and processing specialist Multivac UK has unveiled plans for a substantial new development in Manchester.

The Swindon-based firm has revealed that it will open its new Northern Customer Experience and Innovation Centre in October next year.

The facility will enable food manufacturers to explore Multivac UK’s latest processing and packaging technologies, collaborate with experts and trial the firm’s line solutions.

Located in the Trafford Park area of Manchester, the company said the centre will represent a “significant investment” in supporting food manufacturers across Northern England and Scotland.

Created as a collaborative hub, the facility has been designed for customers and prospective customers to work directly with Multivac UK specialists to evaluate new concepts, test packaging and processing solutions, and develop innovative growth opportunities.

The new Manchester centre will complement Multivac UK’s established Innovation Centre in Swindon and has also been set up to help manufacturers address upcoming regulatory challenges such as the Packaging and Packaging Waste Regulation (PPWR).


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Robert Kiely, managing director of Multivac UK, said: “The Northern Customer Experience and Innovation Centre represents an important investment in our commitment to supporting the food manufacturing industry across the UK.

“The food manufacturing sector in Northern England and Scotland is a vital part of our industry, and we want to ensure businesses have convenient access to the expertise, technology and support they need to succeed.”

He continued: “This is far more than a demonstration facility. It is a collaborative environment where customers and prospective customers can explore new ideas, trial innovative solutions and work alongside our specialists to address operational challenges and identify opportunities for growth.

“Together with our Innovation Centre in Swindon, the new Manchester facility will help bring innovation, expertise and support closer to customers, creating new opportunities for collaboration, learning and growth.”

The facility will also host expert-led training programmes for equipment operators, engineers and service personnel, helping to maximise machine performance, enhance technical capability and develop in-house expertise.

Multivac UK said an expanding range of value-added services and support capabilities is expected as development progresses.