The kiosks will provide in-store customers access to online-exclusive deals for the first time, benefits that previously had been reserved for pre-order collection customers.
With the kiosks now available nationwide, JJ Foodservice said that walk-in customers can enjoy “faster service and better prices at the touch of a screen”. Within the first month of going live, the kiosks have processed more than £575,000 worth of orders.
“The best way to save at JJ was to order online in advance – but that meant counter customers were missing out,” said chief operating officer at JJ Foodservice Kaan Hendekli.
“Now, they can enjoy the same savings in-branch, with our quick, easy-to-use kiosks.”
Hendekli added that the response from the firm’s customers has been fantastic so far.
“The kiosks are making shopping even easier – saving customers time, reducing costs, and improving convenience nationwide,” he said.
JJ Foodservice serves more than 100,000 registered customers, including restaurants, pubs, takeaways, schools, hotels, local authorities and homes, posting profits after tax of £11.2m in the year ending 31 March 2024.
This is despite revenue at the London-based wholesaler falling from just over £270m in the year prior to £249.6m in 2023/24.
In related news, Iceland Foods has opened its new 500,000 square foot distribution centre in Warrington.
The £100 million facility was developed in partnership with GXO Logistics and will employ more than 750 people. The site is Iceland’s largest warehouse to date and will serve more than 350 Iceland stores, with the potential to expand its reach to 500 locations in the future.
