It is designed to cut machine downtime and costs related to maintenance or unexpected failures.
Based on the Microsoft Azure cloud, the new service provides real-time analysis of operational performance data from more than 5,000 connected filling machine lines around the world.
This is then used to advise customers on their maintenance needs in a more timely and effective way than was previously possible. It allows them to order parts in advance, schedule manpower, and plan other repairs during scheduled downtime.
Trial programmes of the new service are already demonstrating good results, according to Tetra Pak, which started a six-month pilot in January 2016, supporting 17 lines across 10 customers in Europe and the Americas with the new service.
During this period, downtime was cut by up to 48 hours for each line, saving up to €30,000 for the customer, claims Tetra Pak.
Contact Tetra Pak for more information.