Damage to rented fork lifts is not same as ‘fair wear and tear’

The FLTA’s comments come as its illustrated Fair Wear and Tear guide is re-issued.

This makes it clear that customers are financially responsible for any repairs outside of normal wear and tear on top of their contract hire fees.

Cost much more to fix​

 In addition, truck users should be aware that when a fork lift truck is damaged, it can cost much more to fix than might be expected.

“Expectations when hiring and leasing cars are very well understood,” ​said FLTA chief executive Peter Harvey.

“From restoring damaged body work to refuelling the tank, drivers are fully aware of the costs they are likely to incur at the end of the term. However, that doesn’t appear to be the case at the end of a fork lift truck contract, leading to widespread confusion and acrimony.​

“A truck may be on hire as long as five years and during this time predictable deterioration, known as ‘wear and tear’, will naturally occur. Importantly, this term refers to a truck being used in accordance with the manufacturer’s guidelines. It should not under any circumstances be confused with damage, which is caused by misuse or abuse.”​