Ocado boss hired to fix NHS management

By Michael Stones

- Last updated on GMT

Related tags Management Marks & spencer

Ocado boss Stuart Rose has been hired by the government remedy leadership problems at the NHS
Ocado boss Stuart Rose has been hired by the government remedy leadership problems at the NHS
Ocado chairman Sir Stuart Rose has been hired by the government to improve the management of the National Health Service (NHS) in England.

Rose, the former boss of Marks & Spencer (M&S), has been asked to advise how NHS managers can become more visible in hospitals and how the service can attract and retain the best leaders.

During his seven years at the helm of M&S, Rose was credited with reviving the flagging fortunes of the retailer, although difficulties still remain.

Rose told BBC News: “Clearly, the NHS is a very different institution from M&S, but leadership, motivating staff and creating a culture where people are empowered to do things differently are crucial to the success of any organisation and I’m looking forward to helping in any way I can.”

Widespread criticism

The appointment comes as the NHS has attracted widespread criticism for the management of its hospitals and hospital trusts. Currently 14 hospitals are in special measures, under a NHS scheme to improve their performance.

As part of the unpaid appointment, Rose will produce a report by the end of the year.

Meanwhile, his appointment as chair of online grocery business Ocado from March 2013 was welcomed by City analyst Shore Capital.

Its analysts Clive Black and Darren Shirley in January 2013: “It is with some considerable surprise, pleasure and fondness​ that Shore Capital learns of Sir Stuart Rose’s appointment as chairman of Ocado from March 2013. Perhaps this explains why the shares have been moving up recently?”

Previously Rose ran the Burton Group, Argos, the cash and carry business Booker and Arcadia. 

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