Product Recall

Handled well, a crisis can strengthen relationships with customers, said David Pickering

Plan your recall strategy before the horse bolts

By David Pickering

The furore surrounding the horsemeat scandal seems to have settled for the time being. But let’s not forget an estimated 10M beef burgers, among other products, were removed from supermarket shelves across the country. Perhaps this calm offers an opportunity...

Seven top tips could help to take the drama out of your food manufacturing crisis

Seven tips to manage a food manufacturing crisis

By Richard Barker

The product recall in mid-January when equine DNA was found in supermarket burgers has rapidly turned into an international scandal exposing complex cross-border supply chains.

Get up to speed on traceability

Get up to speed on traceability

By Michelle Knott

Systems can improve visibility throughout your factory while helping to avoid damaging product recalls, as Michelle Knott discovers

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