Tacon wrote that our survey, together with a recent YouGov poll, marking her first year in the role, had “sent me a strong message that I still have a big job to raise awareness of what I can do for groceries suppliers …” She needed to build suppliers’ confidence so that they can give her the information she needed to address their concerns, according to her article.
“I am confident that suppliers will increasingly feel that if they raise an issue with me I will use it appropriately and, vitally, that their anonymity will be preserved. As Food Manufacture reported, I have already announced significant progress over forensic auditing,” wrote Tacon.
‘Legal duty to protect anonymity’
Tacon acknowledged suppliers’ fear they may lose business if a retailer customer discovered who referred its alleged abuse to the GCA. But responded: “I can assure you that I have a legal duty to protect the anonymity of the supplier if requested to do so.”
Food Manufacture’s survey revealed just 21% of 522 respondents to Food Manufacture’s survey felt Tacon was being effective in policing the supply chain as part of the 2010 Groceries Supply Code of Practice. She was appointed to the role in January 2013.